We offer a wide range of automotive products, including scanners, programmers, software, and technical material packs.
We offer a wide range of automotive products, including scanners, programmers, software, and technical material packs.
You can contact us through our website, email, or phone. Our contact details are available in the "Contact" section of our website.
Our technical support is available Monday to Friday, from 9 am to 6 pm. Outside of these hours, you can send an email, and we will respond as soon as possible.
All our items include a simplified installation guide and technical support to assist with activation. We also offer an optional extra service of installation and activation support via remote access, charged separately.
Yes, all of our items include detailed instruction manuals for installation.
Yes, we offer technical support for our products. You can contact us by phone, email, or online chat.
We accept various forms of payment, including PIX, credit card, debit card, and Mercado Pago.
For payments via PIX, please use the PIX QR code provided at the time of purchase.
We accept credit cards from Visa, Mastercard, American Express, Diners, Hipercard, Elo and Discover.
Yes, purchases can be paid in installments of up to 24 times with interest, depending on the total purchase amount and the conditions offered by the card issuer.
Yes, you can use your Mercado Pago account to make purchases with us.
Yes, we use secure and reliable payment systems to ensure the protection of your financial data.
Payments via PIX or Mercado Pago account are confirmed instantly. Payments with credit or debit cards are usually confirmed within a few hours.
If the payment is not confirmed within the expected timeframe, please contact our customer support to check the transaction status and resolve any issues.
In general, it is not possible to change the payment method after the order has been finalized. If you need assistance, please contact our customer support as soon as possible.
Yes, we offer special discounts for payments made in full via PIX. Check our website for current promotions and more details.
Periodically, we offer interest-free installment payment options on purchases made with a credit card. Stay tuned to our offers and promotions on the website.
Automotive technical manuals are detailed documents that provide information on the maintenance, repair, and operation of vehicles. They are essential for mechanics and technicians working in the automotive industry.
There are several types of manuals, including service manuals, repair manuals, diagnostic manuals, parts manuals, and user manuals.
A technical manual typically includes detailed instructions for vehicle maintenance and repair, electrical diagrams, technical specifications, diagnostic procedures, and information on necessary special tools.
To use a technical manual, identify the section relevant to the problem or task at hand, follow the step-by-step instructions, and refer to the diagrams and specifications provided.
Technical manuals can be found on our website, in the software and packs section.
Yes, our technical manuals are available in digital format, either as software or PDF files, allowing for easy and quick access.
Using technical manuals helps ensure that repairs and maintenance are performed correctly, increases work efficiency, reduces the risk of errors, and improves safety in the workplace.
Automotive software consists of computer programs designed to assist in the maintenance, diagnosis, reprogramming, and management of vehicles. They can be used by mechanics, technicians, and vehicle owners to optimize the performance and efficiency of automobiles.
We offer several types of automotive software, including technical content software, diagnostic software, ECU reprogramming software, workshop management software, and performance analysis software.
Using automotive software can increase diagnostic accuracy, reduce repair time, improve vehicle efficiency, and provide detailed data for informed decision-making regarding maintenance and repairs.
Verify that the diagnostic device is correctly connected to the OBD2 port and that the software is compatible with your vehicle model. Consult the user manual or contact technical support for assistance.
Yes, please contact our support team for license transfer.
We have OBD2 scanners, advanced diagnostic scanners, and scanners specific to vehicle brands.
OBD2 scanners can read and clear error codes, monitor real-time data, perform system and component tests, and check readiness for emissions inspection.
Basic OBD2 scanners provide standard diagnostic information, while advanced scanners offer additional functionalities such as real-time graphing, component testing, and manufacturer-specific diagnostics.
Yes, our scanners allow you to clear error codes after resolving the identified problems.
An error code is an alphanumeric code generated by the vehicle's diagnostic system to indicate a specific problem. The scanner reads these codes and provides a description of the problem.
When used correctly, the scanner should not cause damage to the vehicle. Always follow the manufacturer's instructions and consult a professional if you have any questions.
Make sure the scanner is compatible with your vehicle and that the OBD2 port is working correctly. Also check if there are any firmware updates available.
Vehicles manufactured from 1996 onwards are generally compatible with OBD2 scanners. Check the product description to confirm compatibility with your specific model.
Automotive programmers are devices used to reprogram a vehicle's electronic modules, such as the ECU (Engine Control Unit), to optimize performance, fuel economy, and other functionalities.
The main functionalities include ECU reprogramming, engine parameter adjustment, reading and clearing error codes, and customizing vehicle settings.
Connect the programmer to the vehicle's OBD2 port, turn on the ignition, and follow the instructions in the user manual to perform the desired modifications.
Compatibility varies depending on the programmer model and the vehicle. It is important to check the compatibility list provided by the manufacturer before purchasing.
When used correctly, programmers are safe. However, it is crucial to follow the manufacturer's instructions and, if necessary, consult a professional to avoid problems.
Always read the user manual before using the programmer. Avoid using the device in poorly ventilated areas and ensure that the vehicle is in a safe and stable location during reprogramming.
Check if the OBD2 port is working correctly and if the programmer is compatible with your vehicle model. Consult the user manual for more details or contact technical support.
Yes, many programmers allow you to adjust engine parameters, such as fuel mixture and ignition timing, to optimize performance and efficiency.
ECU remapping involves modifying the engine control parameters to improve performance, fuel economy, or other vehicle characteristics.
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